In today’s business world, many companies rely heavily on the process improvement power of Lean Six Sigma to maintain quality and manage costs. Lean Six Sigma combines Lean management principles aimed at waste reduction with Six Sigma tools designed to lead to process improvement. As a student, you will utilize the following Lean academic and practical steps throughout your program:

Look at the organization through its customers and processes.
Locate the process in need of improvement.

 

Explore what problems exist.
Establish relationships between process inputs and outputs.

 

Analyze effects that changes in process inputs will have on process outputs.
Apply actions to the process to test the validity of the changes.

 

New process development.
Navigate the use of the new process.

The Lean Six Sigma Certificate program is ideally suited for those interested in initiating complex process improvement projects. The program is valuable for professionals desiring to enhance their business skills level in today’s most in-demand industries. Graduates can offer companies their Lean Six Sigma skills providing tangible business results and significant cost savings that directly affect their company’s bottom line.

Lean Six Sigma Track

KCE’s Lean Six Sigma Certificate program is designed to incorporate “Lean” methodology into Six Sigma training and implementation. This approach combines the Lean management principles aimed at the goal of waste reduction with the Six Sigma tools designed to lead to process improvement. The “Lean” approach is focused on immediate improvement, using a smaller set of process improvement tools, and these tools are taught in parallel with the conduct of improvement efforts. The Lean Six Sigma methodology achieves valuable results while minimizing project completion time. Students will be required to complete an improvement project by the end of the program.

Courses include:

• LEAN Processes
• Phase 1—Look and Locate
• Phase 2—Explore and Establish
• Phase 3—Analyze and Apply
• Phase 4—New and Navigate

Lean Six Sigma for Health Care Applications Track

KCE’s Lean Six Sigma for Health Care Applications Certificate program is designed to incorporate Lean methodology into Six Sigma training and implementation and to apply these approaches specifically to the unique operational issues faced by the health care industry. This approach combines the Lean management principles aimed at the goal of waste reduction with the Six Sigma tools designed to lead to process improvement.

Process improvement will be measured in terms of both patient satisfaction and cost reduction. The program also supports the efforts of hospitals to maintain their accreditation in terms of process improvement requirements. The Lean approach is focused on immediate improvement, using a smaller set of process improvement tools, and these tools are taught in parallel with the conduct of improvement efforts. The Lean Six Sigma methodology achieves valuable results while minimizing project completion time. Students will be required to complete an improvement project by the end of the program. That improvement project can investigate any type of health care process, whether from a hospital, health care system, or supplier of services to those systems.

Courses include:

• LEAN Processes
• Phase 1—Look and Locate
• Phase 2—Explore and Establish
• Phase 3—Analyze and Apply
• Phase 4—New and Navigate

Lean Six Sigma for Call Centers Applications Track

KCE’s Lean Six Sigma for Call Centers Applications Certificate program is designed to incorporate Lean methodology into Six Sigma training and implementation and apply these approaches specifically to the unique operations of call centers. This approach combines the Lean management principles aimed at the goal of waste reduction with the Six Sigma tools designed to lead to process improvement.

The tools of waiting line analysis, so important in call centers, are provided in addition to the usual tools of improvement. The Lean approach is focused on immediate improvement, using a smaller set of process improvement tools, and these tools are taught in parallel with the conduct of improvement efforts.

The Lean Six Sigma methodology achieves valuable results while minimizing project completion time. Students will be required to complete an improvement project by the end of the program. That improvement project can investigate any type of process within a call center.

Courses include:

• LEAN Processes
• Phase 1—Look and Locate
• Phase 2—Explore and Establish
• Phase 3—Analyze and Apply
• Phase 4—New and Navigate

For complete course descriptions, click here.